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ResultsWhat changes when care is easy to reach
A benefit nobody can book is a line in a budget. Here is what we measure, what it has moved, and exactly how we work the numbers out.
74% take-upin the first year1.8 daysto a first appointmentMeasured across the teams we look after
These are pooled figures from employer accounts live with us for a full year or more. Your own numbers will differ — we report yours monthly, not these.
- 74%of employees use itEnrolled staff who booked care in their first year, against an industry norm nearer 20%.
- 1.8 daysto a first appointmentMedian wait for a primary care consultation, including evenings and weekends.
- 31%fewer short-term sick daysAcross teams in their second year with us, compared with their own prior-year baseline.
- ₹0in surprise chargesEvery consult, test and treatment is priced before it happens. Your monthly bill matches your plan.
Share of staff who used their cover
The year before switching, against each year with us.
- Previous provider
- With us
A 180-person team, one year in
A services business whose previous cover was used by fewer than one in five staff. We replaced it with per-employee pricing and same-week appointments.
- 81%enrolled staff used it
- -27%short-term absence
- -12%total health spend
What our clients say
“The difference wasn't the price. It was that people could get an appointment the same week, so they stopped putting things off until they became time off.”
Head of People, 180-person services businessWith us since 2024
What lands in your inbox each month
One report, in plain language, with the handful of figures that tell you whether the benefit is working.
- Take-up: how many of your team have used it
- Access: median wait to a first appointment
- Mix: the broad kinds of care being used, anonymised
- Spend: what you were billed, against your plan
Nothing that identifies a person
Reporting is aggregate only. We suppress any group small enough to make someone identifiable.
- No names, no diagnoses
- Groups under 10 are not broken out
- Your team is told exactly this when they join
How we work these numbers out
We would rather show you the method than a bigger number. If a figure cannot be explained in a sentence, we do not publish it.
Where do these figures come from?
From our own booking and billing records, pooled across employer accounts that have been live for at least twelve months. They are not from a third-party survey or a modelled projection.
What is the absence figure compared against?
Each employer's own prior-year short-term absence, as reported by them, against their second year with us. It is a before-and-after within the same organisation, not a comparison with other companies, so it cannot separate our effect from everything else that changed.
Is take-up the same as being well?
No. Take-up tells you people can reach care, which is the thing most cover fails at. It does not by itself tell you health outcomes improved, and we do not claim it does.
Will you share a reference?
Yes, where the client has agreed. Ask us and we will introduce you to an employer of a similar size.